Manufacturing and Distributing Unique Entrance Automation and Safety Products

1. All orders must be confirmed in writing with an official purchase order.
2. Delivery timelines may vary based on availability and logistical considerations.
3. 50% advance payment is mandatory to initiate the order process.
4. Remaining 50% is due prior to dispatch of goods.
5. Any modification or cancellation of the order must be communicated within 24 hours.
6. Installation and commissioning charges are additional unless otherwise stated.
7. Site readiness, including power and network points, must be ensured by the client before installation.
8. Prices mentioned are exclusive of GST and other applicable taxes.
9. Warranty is valid only for manufacturing defects and does not cover physical or water damage.
10. Software provided is licensed and non-transferable. Reinstallation requires a valid support plan.
11. After-sales support is available only during business hours (Mon–Fri, 10 AM – 6 PM).
12. AMC (Annual Maintenance Contract) is optional and chargeable at 10% of the invoice value.
13. Any service outside city limits will include travel and logistics expenses billed separately.
14. Downtime due to internet/network issues on client site is not covered under SLA.
15. Payments delayed beyond 30 days will attract 2% monthly interest.
16. These terms are subject to change without prior notice.